Terms of Service for PlantCareExpert

Last Updated: 8/10/2024

Welcome to PlantCareExpert ("the Service"). These Terms of Service ("TOS") govern your access to and use of our website and services provided by PlantCareExpert, including our chatbot for plant care tips and gardening advice. By subscribing to and using PlantCareExpert, you agree to these terms. If you do not agree, please discontinue using our services.

1. Service Overview

PlantCareExpert provides users with expert tips on plant care and gardening through a chatbot interface ("the Service"). By subscribing, you gain access to our platform, where you can chat with the bot about plant-related topics.

2. Subscription Plans and Payment

We offer the following subscription plans:

• Monthly subscription
• 3-month subscription
• 6-month subscription

Payment Methods: We process payments through Stripe, and you can use any payment methods that Stripe supports (e.g., credit/debit cards).

Refund Policy:

You can cancel your subscription at any time. If you request a refund within 15 days of your initial purchase, we will provide a full refund. However, if we determine that you have abused the Service or the refund policy (e.g., repeated refunds or misuse of the Service), we reserve the right to decline the refund request.

Non-payment and Late Payment:

If your payment method fails, or if your subscription fee is not paid on time, your access to the Service may be suspended or terminated until full payment is made. Repeated instances of non-payment may result in permanent account termination.

3. User Responsibilities

By using PlantCareExpert, you agree to:

• Provide accurate information when creating your account.
• Use the Service only for personal, non-commercial purposes.
• Not engage in any illegal, fraudulent, or harmful activity using the Service.
• Respect the rights and intellectual property of others and of PlantCareExpert.

4. Data Collection and Privacy

We collect data necessary for the functionality of the website, such as your account details and preferences. If you enable cookies, we may also collect usage data to improve your experience. For more information, please refer to our Privacy Policy.

5. Cancellation and Termination

You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to the Service until the end of your billing cycle. After that, your access will be revoked.

We reserve the right to terminate or suspend your access to the Service if you violate these TOS or fail to make payments on time.

6. Modifications to the Terms

We may update these TOS from time to time. The most current version will always be available in the footer of our landing page or on your profile settings page. Continued use of the Service after changes to the TOS signifies your agreement to the updated terms.

7. Intellectual Property

All content, trademarks, logos, and software used in the Service are owned by PlantCareExpert and are protected under copyright law. You may not copy, distribute, or reproduce any part of the Service without express permission.

8. Liability

PlantCareExpert is provided "as is" without any warranties, whether express or implied. While we strive to ensure the accuracy and availability of the Service, we do not guarantee uninterrupted access or that the Service will meet your specific needs.

We are not responsible for any losses or damages that arise from the use of our Service, including, but not limited to, data loss, service outages, or other issues. However, we will do our best to provide a reliable and helpful service.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Denmark. Any disputes arising from these terms will be resolved in the Danish courts.

10. Contact Us

If you have any questions or concerns regarding these TOS or the Service, please contact us at:

Email: Hello@plantcareexpert.com